A 37 year banking institution, First City Monument Bank (FCMB) has spotted Cash Centre Operation as a new wave of strategy in deepening financial inclusion as it has opened a Cash Centre to attract the needs of residents and businesses communities at Owutu and its environs in Ikorodu, Lagos
In this quest to deepening financial inclusion through a cash centre operation, the bank’s Managing Director, Mr. Adam Nuru said this is another turning point in our commitment to ensure that Nigerians enjoy the very best of banking experience from FCMB. We consider our presence at Owutu, Ikorodu as another great opportunity to further cement our relationship with Lagos and in turn, drive development in this part of the state, he added.
FCMB Boss noted that “Ikorodu is one the fastest growing residential and business hubs in Lagos. As an inclusive lender, we recognise that the only way we can succeed is when we engage and support our customers to succeed. We are committed to scale our operations, build the requisite capabilities and deploy the best ways to simplify banking for our array of customers to fulfill their personal and business aspirations.’’
While the Divisional Head, Service Management of FCMB, Mr. Oluwakayode Adigun disclosed saying “A unique feature of our Cash Centres, including our new one in Ikorodu, is the installation of solar technology, which is a clean energy solution that is non-pollutant and friendly to the environment.
“This is part of our commitment towards promoting a cleaner and greener environment through renewable energy.”
Adigun added that, “having a second physical outlet in Ikorodu to support our long existing Branch in the town reinforces our customer-centric approach. We assure that individuals and businesses at Owutu and its environs will enjoy the valued-added offerings which FCMB has been known for since its establishment 37 years ago. We will also use the opportunity to further optimise our strategic digital transformation drive by deploying channels that would promote rapid growth in the area. We urge existing and potential customers to take advantage of the benefits which the Cash Centre offers by banking with FCMB”.
AmehNews recall that FCMB recently opened a cash centre at Ipaja in Alimosho Local Government Area of the state
FCMB, as a foremost financial institution in Nigeria, has continued to wax stronger by re-engineering its processes and leveraging on emerging technologies to offer seamless customer experience at all channels. This is in line with its values of Execution, Professionalism, Innovation and Customer-focus (EPIC)”. With its more than 6 million customer base, over 200 branches spread across Nigeria and upward growth in overall performance, the Bank has consistently proved its mettle as a resilient and dominant player in the Nigerian financial services industry.
These strides have earned the bank several accolades and awards. The bank recently emerged as winner of the prestigious award of Best SME Bank in Africa at the Asian Banker Middle East and Africa Regional Awards. In 2019, the lender was conferred with the award of “Most Business-Friendly Bank” at the BusinesDay Banking and Finance Awards. It equally bagged the award of “Excellence in Customer Experience” at the Finnovex Award held last year.
In addition, FCMB was rated as the number one Bank for SMEs in Nigeria, courtesy of the Nigeria Banking Industry Customer Experience Survey report by KPMG.
The Captioned Photo: The Managing Director, First City Monument Bank (FCMB) Mr. Adam Nuru