Unity Bank Plc also won the Efficiency Award as the financial service brand with the ‘Most Extensive Fraud Channel Coverage.’
In a statement, the bank said the eight awards won were best customer experience award, real-time payments transaction efficiency, cashless driver, USSD channel champion and cashless driver, point of sale transactions awards.
Others are cashless driver, card usage on PoS terminals, direct debit driver award, E-reference operations efficiency and ID services driver awards.
Commenting on the awards, the Managing Director and Chief Executive Officer, Guaranty Trust Bank Plc, Mr Segun Agbaje, state; “We are proud to be recognised by the CBN EPIS Efficiency Awards for our efforts in driving excellence in electronic payments and providing customers with a superior banking experience across all digital touch points.
Also, Unity bank said in a statement that it won the award in recognition its outstanding compliance in fraud and cyber crime reporting and for being the financial institution with the most fraud channel coverage on the Central Anti-fraud System in 2018.
Receiving the award, the Head of E-business, Unity Bank Plc, Oluremi Tinuolu-Gabriel, stated, “This honour is being received in a category where the management of the bank has been very passionate not only with compliance directives but also to support with constant ICT infrastructural upgrade as well as effective information and cybersecurity practice to deliver optimum performance.”