The Standards Organisation of Nigeria (S0N) has called on the local manufacturers to adopt global best practices to enable their company join a privileged class of ISO 9001:2015 Quality Management System (QMS) certified organisations.
The agency noted that ‘quality’ is the only way Nigerian consumers will get value for their hard earned money spent on goods and services.
The Director General, SON, Osita Aboloma, during the certificate presentation of ISO 9001:2015 Quality Management System (QMS) to PZ Cussons Nigeria Plc, said by this achievement, the company has joined a privileged class of ISO 9001:2015 Quality Management System (QMS) certified organisations and a trail blazer for others to follow on the requirement of this new standard.
Aboloma disclsoed that the present administration is working tirelessly to create the enabling environment for local industries to thrive and remain competitive at the global market.
while assuring local manufacturers of the agency’s commitment to protecting local manufacturers in the country, seeking the support of Nigerians with SON to combat the influx of fake and substandard goods in the country.
The SON boss note that this milestone achievement in the pursuit of service and excellence and business practice in line with international best practices is commendable and worthy of emulation by all manufacturers and service providers in Nigeria.
He pointed out that the company’s product is extremely important to Nigeria especially in the face of the prevailing economic challenges in the country and competitiveness in the market.
According to him, the on-going challenges continue to create and sustain opportunities for local content development in Nigeria.
He maintained that the adoption of the ISO 9001:2015 QMS framework reflects the company’s vision to be a centre of excellence in the manufacture of soaps, detergents and other household products, leveraging on the best talents in Nigeria and internationally.
He said the QMS approach provides a robust, global recognised and acceptable solution to adddress the challenges associated to the business and harnessing the opportunities.
“Achieving this certification is a demonstration of your management system4 conformity to internationally acceptable standard requirements and the ability of PZ cussons Nigeria to get it right the first time and all the times.
He said the quest for excellence has no destination because quality is a moving target while tasking the company to keep the system healthy and up to date in order to reap the immense benefit of ISO approach to management.
In his words,”This system having been certified is placed on annual surveillance to ensure continuing suitability and effectiveness of the implementation of the QMS.”
He warned that in the course of the audit exercise, where non-conformances are observed and are effectively corrected within specified time frame, the system will retain the certificate, but however said the certificate will be withdrawn if the structures in place for certification break down and necessary corrective actions are not taken on observed non-conformances.
“Being one of the certified organisations in your chosen industrial sector in Nigeria, you will agree with me that the biggest challenge in this endless journey to excellence, is to direct your efforts towards delivery of consistent customer satisfaction.
Earlier, the Chairman, PZ Cussons Nigeria Plc, Mr. Kola Jamodu, said the quality management system of PZ Cussons factories in Ikorodu and Aba were established on the strategic direction, culture and value of the organisation, stressing that the company is now, more than ever before, fully committed to manufacturing products that not only meet but also exceed consumer expectations.
“Of paramount importance is the fact that the products are safe to use and comply with standard specifications and requirements applicable to them. The certifcate ensures that the quality systems adopted, work to improve the business and are not just a set of procedures that employees will find hard to manage,” he added.
He stressed the need for local manufacturers to be protected against the influx of substandard and fake products, commending the Director General, SON for his relentless efforts in ensuring that only goods that meet the minimum requirement of the Nigeria Industrial Standards ( NIS) are traded in Nigerian markets.
“Our association with SON has been historic. We are one of the pioneers that started dealing with Standards and quality regulations since the promulgation of the enabling act setting up the organisation in 1971. The company subjects its process to Mandatory Conformity Assessment Programme ( MANCAP) and SONCAP,” he maintained.
He said with the certification, it ensures that the quality systems adopted, work to improve the business and are not just set of procedures that employees will find hard to manage.
“It allows an implementation of more efficient working practices and focuses on the business objectives of the organisation, supports our staff and as highlighted improves our levels of our customer satisfaction,” he added.